Posts Tagged ‘support’

If only…

Tonight I’ve been trying to transfer my domain samslife.com from Doteasy to Bluehost. Doteasy certainly haven’t made it “easy” to do this, but quite the opposite (you’ve got to email them and get them to unlock the domain first before anything can happen). I seem to remember trying to do this last year but gave up as they were so difficult to deal with! Anyway, this evening I managed to make some progress with moving the domain onto Bluehost. However, the Bluehost domain manager decided to prevent me completing the transaction until they’d “verified my account”. This meant an international phone call to the US…

Now having recently dealt with some of the most dire, pathetic, dreadful and appalling companies in the UK - notably BT (yes thats BRITISH TELECOM) and also Vodafone, I was supremely impressed with the speed in which my call was answered by a REAL PERSON (after 30 secs). This was followed up by a highly productive conversation with a Bluehost operator that sorted my issues out immediately (and who obviously enjoyed doing her job, not like the useless idiots that work for Vodafone and BT’s service companies). Oh…if only the service in the UK could be anything like the US…

Did a little run at lunch today and the 5 degrees C felt lovely and warm, despite the rain and strong winds. Must be because its been so cold lately. Miles run = 5.1.